- PENDAHULUAN
To be effective in business, you have to communicate well.
Being an effective communicator takes real skill. Effective communication is the basis of all business work at the company. Communication skills have to be continuously developed on an on-going basis, because they are the heart of interpersonal skills. Therefore, the greater your awareness of how it all works, the more effective your communication will be.
- TUJUAN
- To improve secretary's communication skills
- To get empathic attitude from others
- To increase self confidence through communication
- SASARAN PESERTA
Peserta yang diharapkan hadir adalah :
- Executive Secretary
- Junior Secretary
- Front liner staffs
- METODE TRAINING
- Concept delivery
- Exercises & Games
- Role Play
- RENCANA PELAKSANAAN
Seminar ini rencananya diselenggarakan pada hari Kamis-Jumat, 23-24 April 2015 di Gedung SMESCO Lt. 10 Jl. Jend. Gatot Subroto Kav. 94 Pancoran - Jakarta Selatan
- RENCANA MATERI DAN PEMBICARA TRAINING
Hari Pertama
| WAKTU |
MATERI TRAINING |
| 08.00 - 09.00 |
Registration |
| 09.00 - 10.30 |
Sesi 1
COMMUNICATION IS AN INDIVIDUAL SKILL
Pokok Bahasan :
- Understanding person's point of view
- Change yourself for better relationship
- Personal style in communication
|
| 10.30 - 11.00 |
Coffee Break |
| 11.00 - 12.30 |
Sesi 2
HOW COMMUNICATION PROCEEDS
Pokok Bahasan :
- Communication as part of Interpersonal skills
- Verbal and non verbal communication
- Cycle of Communication
|
| 12.30 - 13.30 |
Makan Siang |
| 13.30 - 15.00 |
Sesi 3
SOME BARRIERS FOUND TO EFFECTIVE COMMUNICATION
Pokok Bahasan :
- To many assumptions
- Patterns or habits of communication
- Always to be right!
|
| 15.00 - 15.30 |
Coffee Break |
| 15.30 - 17.00 |
Sesi 4
RESOLVING CONFLICT
Pokok Bahasan :
- Making an Agreement
- Building a bridge
- Between "I" and "You" statement
|
Hari Kedua
| WAKTU |
MATERI TRAINING |
| 08.00 - 08.30 |
Registration |
| 08.30 - 10.00 |
Sesi 5
HOW TO IMPROVE COMMUNICATION SKILLS
Pokok Bahasan :
- Be a good Influencer
- Listen and Respond Effectively
- Be Positive Thinking
|
| 10.00 - 10.30 |
Coffee Break |
| 10.30 - 12.00 |
Sesi 6
HOW TO IMPROVE COMMUNICATIONS BETWEEN IT AND ITS OPERATIONS
Pokok Bahasan :
- Understanding the issues of IT
- Can technology support our job implementation?
- To get great impacts from difficult people with IT
|
| 12.00 - 13.00 |
Friday Prayer & Lunch |
| 13.00 - 13.40 |
Sesi 7
THE KEY SUCCESS TO COMMUNICATION
Pokok Bahasan :
- What to say in the difficult situation to have a positive perspective
- Change what is familiar with you and work with what is strange with you
- How to make good talk behind somebody's back
|
- TRAINER
- Professional Trainers
- Business Practitioners
- Psychologist
- INVESTASI
Rp. 2.000.000,- / peserta
Biaya ditransfer ke Bank BNI Cab. Melawai Raya
No. Acc. 173.68.567 a.n. Intipesan Pariwara
(Biaya sudah termasuk materi pelatihan & makan siang)
Untuk Informasi dan pendaftaran lebih lanjut dapat menghubungi
Sekretaris Network
Gedung SMESCO Lt. 10, Jl. Jend. Gatot Subroto Kav. 94, Pancoran - Jakarta Selatan
Telp : (021) 791 888 78, 791 889 87, 9810 0014
Fax : (021) 791 889 87
Email : info@sekertarisnetwork.com
Attn : Sisca & Elly
